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CRUX: DELIVERING EPIC
CUSTOMER EXPERIENCE



CRUX is a completely customizable predictive analytics platform that enables your organization to deliver a superior customer experience, using ALL their existing data and enterprise systems. CRUX develops dynamic intelligence modules for each Customer and their Household that help in increasing customer retention, improve cross sell and help with claims analytics and fraud detection and prevention.


Aureus Customer Analytics

A superior customer experience starts when you know everything there is to know about your customers at all times. CRUX brings all the customer data - interactions, transactions, relationships etc, in one place, in real time. CRUX is not a CRM tool but works along side your CRM to help build the perfect customer DNA - one that is comprehensive, dynamic and supports actionability for the organizations.


Customer Analytics Aureus

Customer Single View

Everything about a customer in one place.

One Customer. One Identity

A single identify for customers across all product lines


Customizable KPIs

Measure and track what's relevant to your business and customer

Household Analytics

Get a better view of how your customers are organized


Wide Array of Enterprise Systems Integration

Don't lose a single customer data point.

Hosted on Secure Microsoft Cloud

Geography specific state of the art data security and privacy with Azure.


CRUX is a dynamic platform that supports the following use cases:




Resources


CRUX

5 Ways how Social Data can boost Customer Retention for Insurers

Read More

Aureus-Customer-Household-Network

CRUX View and Insurers

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