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Customer Success Manager
Hartford, CT USA. Flexible Locations: New York, Boston, Chicago
Developing customer relationship that promotes Retention & Loyalty. Creating policies & procedures that optimizes customer experience.
Leveraging deep business and industry knowledge to partner with customers to help them accelerate business value and ROI.
Take ownership of customer's issues and follow problems through resolution by setting a clear mission and deploying strategies focused towards the same.
Ability to drive effective and influencing conversations at the C-level. Facilitate difficult discussions and adept at handling objections.
Navigate customer organizational structures to identify and build relationships with executives and stakeholders who define the company's strategic objectives.
Interested? Apply now!
Customer experience analytics for EPIC Customer Experience.
Cross & Up Sell
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