Director, Customer Success
Jackie is a senior operations executive with over 20 years of experience in global multi-line property and casualty insurance companies. She has made significant contributions by strengthening the financial, competitive, operational, and client service performance of insurance businesses.
In her previous roles, Jackie held various operations and underwriting positions with Franklin Mutual Insurance, Swyfft, Duck Creek Technologies, Chubb, Selective Insurance, Fireman’s Fund, and State Farm.
Jackie is based out of the Aureus office in Hartford, Connecticut and will be leveraging her deep business and industry knowledge by partnering with customers to help them accelerate their business value and ROI. Her greatest satisfaction is helping to make a good business plan a commercial reality.
Jackie graduated from the William Paterson University of New Jersey with a BA in Business Administration and Management and from the University of Phoenix with an MBA in Business Administration and Management. She also holds several designations that include CPCU, AU, API, AAI, AIS, and a P&C Producer License in nine states.
She loves spending time with family and volunteers at animal shelters helping out where ever needed. She enjoys the shore, boating, swimming, karaoke nights, barbequing, and hiking with her dog.