Explore our educational content to learn more about how Aureus can provide your customer with an EPIC customer experience


AEGON Life Case Study

Aureus Analytics implemented PULSE to help Aegon Life improve their overall NPS process.

Improving Contactability by Using Household Analytics

Learn how CRUX was implemented to create a unique customer identity for each policyholder within a household to improve contactability.

Claims Fraud

Learn how Aureus implemented predictive analytics to help predict the probability of a claim being fraudulent.

Improvement in Persistency Score for Large Insurer

Learn how CRUX improved the persistence score for a mid-sized life insurer by 2 - 3%. 

Net Promoter Score Improvement Across Customer Journey

The key challenge for Tata AIA Life was to bring together all customer feedback and reduce the time required to analyze NPS feedback.

Life Claims Fraud and Cross-Sell

This client had been suffering from claims fraud which has impacted their revenues. Additionally, they wanted to make cross-selling more accurate and effective.

Claims and Fraud Analytics Using CRUX

Learn how CRUX can predict fraudulent claims.

Retention Analytics Using CRUX

Policyholder or customer retention is a direct reflection of loyalty and customer experience.

Aureus Whitepaper "Data Integration with CRUX"

Learn how data stream-based integration can easily bring all of your different datasets together.

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Policies Processed


Conversations Enabled


Digital Predictions Delivered


Percent Improvement for Predicting Fraudulent Claims