Transforming the Customer Journey with an AI-Enabled Customer One View

With Jackie Vergne, Director of Customer Success, Aureus Analytics

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Aureus Live Webinar Series

Aureus has launched a webinar series dedicated to helping insurers improve their customer experience across all segments of the insurance industry. The series will target a combination of business and technical topics focused on the three areas below:

Customer Experience

Improving the customer experience is a priority for most insurers in 2019, and for good reason. Recent studies have shown that insurers who are customer experience leaders enjoy a higher annual premium growth with lower expense ratios than their competitors.

Artificial Intelligence

ML/AI technologies have become mainstream, and businesses are conversant with their application and possible use cases. 2019 will, however, be the year when trends over the past few years will finally come into maturity and we will be able to see results.

Insurance Analytics

Over the past several years, sentiment and predictive analytics have become a critical component of customer feedback strategies for companies of all sizes. The insurance industry is well-suited to take advantage of sentiment and predictive analytics with the mountain of unstructured data that is created on a daily basis.

Jackie Vergne

Director of Customer Success at Aureus Analytics


Transforming the Customer Journey with an AI-Enabled Customer One View

May 23nd

2:00 PM EDT

Having a single view or Customer One View of your policyholders is something most organizations strive to create for improving customer experience. Now that Artificial Intelligence has become commonplace in the insurance industry, what can be accomplished by deploying an AI-enabled Customer One View?

Join Jackie Vergne to learn how an Artificial Intelligence-enabled Customer One View can transform how your organization interacts with your customers.


You'll learn:

  • What is an Artifical Intelligence (AI) Enabled Customer One View?
  • The three key components of an AI-Enabled Customer One View
  • What the expected results are when deploying an AI-Enabled COV

If you are interested but unable to attend the live event, a link to the recorded event will be sent to the email address that was used to register.

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Jackie Vergne

Director of Customer Success at Aureus Analytics


Jackie is a senior operations executive with over 20 years of experience in global multi-line property and casualty insurance companies.

She has made significant contributions by strengthening the financial, competitive, operational, and client service performance of insurance businesses.

In her previous roles, Jackie held various operations and underwriting positions with Franklin Mutual Insurance, Swyfft, Duck Creek Technologies, Chubb, Selective Insurance, Fireman’s Fund, and State Farm.

Register Now

Aureus Live Webinar Series