Customer experience analytics for EPIC Customer Experience

Platform and Products to bring the power of big data analytics at the point of decision for Insurance and Banking

Aureus Analytics is a Customer Intelligence and Experience Company that empowers banks and insurers to deliver a superior customer experience leading to greater customer retention, loyalty and lifetime value. We bring power to the decision makers and industry practitioners by empowering them with customer experience analytics.


Customer loyalty doesn't get built in one day; it is rather achieved by analyzing customer feedback as it comes, and acting upon it quickly. Customer experience analytics helps insurance and banks improve their Persistency / Retention, Cross Sell / Up Sell, Net Promoter Score, Customer Satisfaction, Detect Fraud and improve overall customer experience.


Aureus’s products are equipped with powerful analytical models, yet are flexible enough to allow business users to plug and play their custom algorithms.


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