This client was looking to provide better customer-focused service by having one single view of the customer's journey.
Our client wanted to know which of their agents would likely generate a new policy in the near future, as well as improve their agent's productivity.
Enhance revenue growth opportunities with existing customers through effective cross-selling.
In this case study our client was struggling to centralize their data across the enterprise to enable a complete view of the sentiment of every single customer.
This Life insurer was have difficulty identifying the right product for the right customer.
Aureus helped this major insurer develop a better cross-sell model.
Aureus implemented predictive models to identify customers who were at risk of non-renewal.
It was crucial for this insurer to have an accurate understanding of their customers' needs.
This client increased their efficiency by improving the percentage of successful agent candidates.
AI technologies can quickly identify policies that need to be reviewed to identify customers who are at risk for non-renewal.
Sentiment and predictive analytics can help in determining cross-sell and upsell opportunities.
Learn how an AI-enabled single view of the customer can help insurers understand how customers are feeling today to predict the next best action.
Join Jackie Vergne and Kurt Thoennessen from Ericson Insurance Advisors to learn how Sentiment Analytics can help your organization pro-actively identify issues so they can be resolved to improve the customer experience of your policyholders.
Join Aureus Analytic's Dr. Nilesh Karnik and Jackie Vergne as they review a customer case study where the life cycle of two predictive models were developed for improving policyholder retention.
Join Ewelina (Evie) Mroczek, AVP, Product and Market Research at Lincoln Financial Group and Jackie Vergne from Aureus Analytics as they discuss how new technologies such as voice data analytics can help insurers learn more about their book of business and be applied to developing new products or updating existing ones.
Join Mark Stender, President of Intellagents and Jackie Vergne from Aureus Analytics, as they discuss how, when done correctly, data sharing can be an enabler as opposed to an inhibitor for evaluating and adopting new cloud-based technologies and solutions.
Understanding the sentiment of your customer is not always easy. Customer surveys can provide only so much information. You need to collect implicit feedback as well as explicit feedback. Aureus Analytic's SentiMeter® can help you do this.
Learn how data stream-based integration can easily bring all of your different datasets together.
Learn about some of the business factors that influence
the main stages of model development.
View this Masterclass in which Dr. Karnik will explore the applications of artificial intelligence for the non-technical business user. Upon laying the foundation, Dr. Karnik will focus on examples of actual implementations of AI applications that are in production today, followed by best practices for developing and maintaining practical applications in the insurance industry.
