SentiMeter®, one of the key features of DONNA, is a simple, non-intrusive, and real-time metric that scores your client's experience on a scale of 0 - 100.
How Does SentiMeter® Work?
SentiMeter® uses AI technology on your data to measure the experience of your clients in real-time, providing insights that drive significant business growth.
What Can SentiMeter® Do For My Agency?
Generate New Revenue
Easily uncover new business opportunities within your current book and offer the right products, to the right clients when they are most likely to purchase them.
Increase Retention
Easily identify dissatisfied clients, before they leave and proactively retain them using our renewal prediction system.
Improve Client Experience
Transform your client experience by proactively tracking and analyzing how your clients feel and what they want in real-time across your agency.
Get Started with DONNA Today!
The Software Platform That Pays You
"A SentiMeter® score is generated for ALL of your customers, not just the 8 - 10% that respond to a customer satisfaction survey."
More Resources
Benchmarking SentiMeter® Score
Leverage Client Data to Improve Your Bottom Line
Easily Understand Agency Key Performance Metrics
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