Hanover Insurance Group
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Enhancing Revenue Growth and Improving Customer Experience

Michael Lewis

"With independent agents at the center of our strategy, The Hanover is committed to helping its agents and brokers in supporting their customers and fostering their business. With the DONNA platform, we continue our mission of empowering agents to harness the power of data and transform the way customers experience insurance."

Michael D. Lewis, Vice President of Corporate Strategy and the Agency Insight Center of Excellence at The Hanover.

What is DONNA?

DONNA from Aureus Analytics is a data analytics platform for independent agencies to retain clients and generate new revenue from your existing book of business.

In less than 15 minutes a day, DONNA can help you:
•    Grow your policies per customer
•    Increase your revenue per customer
•    Improve retention using our patented SentiMeter® score

DONNA helps you understand your business better and identify the right clients to engage at the right time with the right product.

HubSpot Video

DONNA Product Demonstration

Watch the product demonstration video to learn more about DONNA or fill out the form below to get started! 

Get Started Today!

Getting started is quick and easy:

1 - Fill out the form, including your Agency Management System.
2 - Once completed, our team will reach out to confirm the next steps.
3 - When your account is ready, you will receive an email to set up your username and password to access DONNA.

That's it!

Timelines for the full implementation of DONNA will be determined by the type of AMS you're using. Once you're live, a member of DONNA's Customer Success department will reach out to fully train you and your team.

Thanks for partnering with us, and get ready to take your agency to the next level by leveraging the power of your data and DONNA!