Using Data to Grow Your Business Just Got Easier

DONNA is an Artificial Intelligence and Data Analytics Platform for Independent Agencies

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Our Customers
Improve Customer Experience
Improve Policyholder Experience

Improve Policyholder Experience

Use the SentiMeter® score to understand your customer's sentiment in real-time, take proactive actions to increase customer loyalty.

Increase Cross sell Opportunities

Increase Cross-sell Opportunities

Predictive models help to identify optimal cross-sell opportunities.

Increased Retention

Increase Retention by 1% - 3%

Identify customers who are likely to churn. Increase retention by taking proactive action.

Features

DONNA is designed specifically for independent agencies featuring:

  • An easy to learn user interface
  • Data security
  • Integration with industry standard systems

Your agency can be up and running in just a few minutes.

 

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Solutions

DONNA provides out-of-the-box solutions focused on addressing the top concerns of independent agencies:

  • Customer Retention
  • Cross-selling
  • Household Analytics
  • Becoming a trusted advisor for every single policyholder

All of the solutions DONNA provides use the customer data you already possess in your AMS, CRM, and other systems.

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Testimonials
Frank Sentner

Frank Sentner

Principal - Sentwood Consulting

“DONNA combines your customers’ transactional information and communications, and analyzes that data to provide proactive recommendations that help you to understand their actual experience and satisfy their “hidden” needs.”

Chris Paradiso

Chris Paradiso

Owner - Paradiso Insurance
Paradiso Insurance

"Partnering with Aureus has allowed us to learn more from our data. With DONNA, we now know our customers better, uncover new business opportunities and most importantly provide a superior experience to all our customers."

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