“Our new partnership with Aureus Analytics will expand our insight into real-time client needs. We deeply care about our clients and are excited about the positive impact the DONNA platform will have on our ability to meet those needs in a meaningful way.”
“We believe that our agents, and the personalized service and advice that they provide our customers with, will always be a critical part of our model. DONNA can help us make our team more efficient by better aligning our agents with customers that they are best equipped to serve.”
Use the SentiMeter® score to understand your customer's sentiment in real-time, take proactive actions to increase customer loyalty.
Predictive models help to identify optimal cross-sell opportunities.
Identify customers who are likely to churn. Increase retention by taking proactive action.
DONNA provides out-of-the-box solutions focused on addressing the top concerns of independent agencies:
All of the solutions DONNA provides use the customer data you already possess in your AMS, CRM, and other systems.
Monthly news and information to help independent agencies improve their customer experience.