Aureus Insights 2021 Yearbook

About Aureus Insights

2020 was a year like none other. With all the challenges we were presented, it highlighted the resilience of the human race. Armed with grit, determination and technology, the world joined forces to fight COVID-19, the invisible enemy. This yearbook brings together thought leaders from the Indian insurance community to share their views on what the future might look like.

We invited leaders from leading insurance organizations, our customers, partners, consultants, and our own team to participate in this initiative to create our inaugural issue in India for Aureus Insights 2021.

“Innovations must be the result of a careful analysis of what consumers seek. After all, it’s their peace of mind that we strive to achieve.”

RUSHABH GANDHI

Deputy CEO, IndiaFirst Life Insurance

"Changes I expected would take years to manifest have either already come to pass, or appear to be just around the corner."

KAYZAD HIRAMANEK

EVP, Customer Service & Operations at Bajaj Allianz Life Insurance

“An estimated $25-35B was invested in ventures delivering AI software to the finance sector including insurance.”

SABINE VANDERLINDEN

CEO & Managing Director, Alchemy Crew

“Customers are looking for digitized and seamless “Do It Yourself” (DIY) processes backed by online engagement & support.”

RISHI MATHUR

Digital Chief & Strategy Officer at Canara HSBC Oriental Bank of Commerce Life Insurance

“Customer surveys conducted in India indicate that over 50% of the customers’ decisions are influenced by the internet.”

ABHIJIT GULANIKAR

Chief Strategy Officer/President Business Strategy, SBI Life Insurance

“Great prices offered by reinsurers resulted in direct insurers being lazy in understanding the true drivers of mortality.”

VARUN GUPTA

Head Actuary at Bharti AXA Life Insurance

“Products are very replicable these days, it’s the customer experience that sets your brand apart.”

RAJIV MALHAN

Head of Revenue Assurance, Strategy, Design & Analytics, Aditya Birla Sun Life Insurance

“The impact of key technologies – Data, IoT, Automation, Cloud, and AI will necessitate insurers to change their entire business models.”

ANIL KHANNA

Industry Leader-Insurance, IBM

“Preponement of persistency management activity at Login Stage is a Paradigm Shift.”

SIDDHARTH SINHARAY

Sr. Vice-President, Persistency, Customer Strategy & Process Excellence at Bharti AXA Life Insurance

“Siloed interpretations of customer behavior are no longer the most cost-effective or efficient way to manage risk.”

ASHWIN KUMAR

Managing Director, FTI Consulting

“In the past decade, InsurTech investment has exploded and fueled an increase in the availability of solutions looking to streamline inefficient processes.”

MICHAEL CORMIER

Aureus Analytics, Board of Directors

“A strong growth pattern can be implemented and sustained by onboarding 3rd party data enrichment on consumer behavior and market trends.”

RAHOUL ANDERS

CEO, MMS.IND

“Solutions of today are problems of tomorrow. There is ample evidence of design failures that looked like a great solution at a point in time."

NITIN PUROHIT

CTO & Co-Founder, Aureus Analytics

“Intelligent lead scoring models keep track of several prospects and allow insurance companies to contact them at the right time.”

NILESH KARNIK

Chief Data Scientist, Aureus Analytics

Aureus Insights Yearbook 2023

Aureus Insights

eYearbook Series

Indian Edition

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